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Person Specification

We are seeking to recruit an independent member to support this Committee across the full range of its responsibilities. The individual will therefore have the appropriate skills and experience and will be able engage constructively in strategic discussions. More specifically, they will have:

  • Experience in unsecured lending and consumer credit – ideally either from the UK community finance sector, or from a consumer lender with a subprime and/or near-prime lending.
  • Familiarity with consumer credit provision, underwriting, and customer management and the performance indicators, dynamics and operating environment associated with this sector.
  • Ability to operate at both strategic and detailed levels, deal with complexity and make strategic financial and business decisions.
  • Ability to provide independent scrutiny and sound judgement, providing both challenge and support.
  • Ability to think strategically and creatively.
  • Good communication and listening skills.
  • Good people skills and ability to work collaboratively.
  • Ability to devote the necessary time to the role.
  • Adherence to the Nolan Principles of public life
    • Selflessness: Holders of public office should act solely in terms of the public interest.
    • Integrity: Holders of public office must avoid placing themselves under any obligation to people or organisations that might try inappropriately to influence them in their work. They should not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends. They must declare and resolve any interests and relationships.
    • Objectivity: Holders of public office must act and take decisions impartially, fairly and on merit, using the best evidence and without discrimination or
    • Accountability: Holders of public office are accountable to the public for their decisions and actions and must submit themselves to the scrutiny necessary to ensure this.
    • Openness: Holders of public office should act and take decisions in an open and transparent Information should not be withheld from the public unless there are clear and lawful reasons for so doing.
    • Honesty: Holders of public office should be truthful.
    • Leadership: Holders of public office should exhibit these principles in their own behaviour and treat others with They should actively promote and robustly support the principles and challenge poor behaviour wherever it occurs.

Our values

Fair

We’re impartial, open and rigorous in making sure our work has the right impact. We share a strong sense of fairness and we’re determined to make the system work better for everyone.

Inclusive

We value diversity and difference. We also recognise the financial system has a disproportionate impact on those excluded, so we’ll work doubly hard to ensure their voices and insights are reflected in our team and inform our work.

Bold

The problems we’re tackling require bold solutions and we won’t shy away from being radical. We’re prepared to take considered risks in order to make a difference.

Compassionate

We believe in treating everyone with dignity and respect, and we work with empathy to consider the needs of everyone we interact with. We take care in communicating the hard choices we’ll inevitably have to make.

Collaborative

We know we can’t change the system on our own and we don’t have all the answers. So we work in partnership with inspiring organisations as together we’re stronger.