{"id":17,"date":"2023-03-10T12:22:20","date_gmt":"2023-03-10T12:22:20","guid":{"rendered":"https:\/\/mabuilder.uatserver.co.uk\/demo\/?page_id=17"},"modified":"2025-03-17T14:39:13","modified_gmt":"2025-03-17T14:39:13","slug":"the-person","status":"publish","type":"page","link":"https:\/\/ma-appointments.co.uk\/gla\/the-person\/","title":{"rendered":"The Person"},"content":{"rendered":"\n<section class=\"hero\">\n\t<div class=\"hero__container\">\n\t\t<div class=\"hero__row\">\n\t\t\t<div class=\"hero__image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ma-appointments.co.uk\/gla\/wp-content\/uploads\/sites\/32\/2025\/03\/ma-gla-banner-2.png\" alt=\"\" title=\"ma-gla-banner-2\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"title\">\n\t<div class=\"title__container\">\n\t\t<div class=\"title__row\">\n\t\t\t<div class=\"title__content\">\n\t\t<h1>\n\t\t  The Person\t  <\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"content\">\n\t<div class=\"content__container\">\n\t\t<div class=\"content__row\">\n\t\t\t<div class=\"content__column\">\n\t\t  \t\t\t\t<p>The Assistant Director IT Operations and Shared Services will bring the relevant knowledge and experience to lead the transfer of its technical services to Transport for London.<\/p>\n<h2>Knowledge and Experience<\/h2>\n<ul>\n<li>Proven experience leading complex, large-scale transition or change programs in a multi-stakeholder environment.<\/li>\n<li>Strong understanding of IT service delivery, including digital and data services, and their role in supporting organisational objectives.<\/li>\n<li>Experience working in a politically sensitive or public sector environment is desirable.<\/li>\n<\/ul>\n<h2>Skills and Abilities<\/h2>\n<ul>\n<li>Excellent leadership and team management skills, with a track record of leading multidisciplinary teams to deliver complex programs.<\/li>\n<li>Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.<\/li>\n<li>Strong program and project management skills, including risk management and budget oversight.<\/li>\n<li>Analytical and strategic thinking skills, with the ability to design and implement effective operating models.<\/li>\n<\/ul>\n<h2><strong>Behavioural<\/strong> Competencies<\/h2>\n<p><strong>Building and Managing Relationship <\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations<\/li>\n<li>Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights<\/li>\n<li>Actively challenges and addresses \u2018silo attitudes\u2019 to encourage effective relationships<\/li>\n<li>Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively<\/li>\n<li>Identifies clear win-win situations with external partners<\/li>\n<\/ul>\n<p><strong>Communicating and Influencing <\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver<\/li>\n<li>Ensures that the organisation communicates inclusively with staff and external stakeholders Acts as a credible and convincing spokesperson and negotiator<\/li>\n<li>Instils a corporate commitment to accessible communication<\/li>\n<\/ul>\n<p><strong>Stakeholder Focus<\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Adapts public facing position based on the context behind stakeholder needs and requests<\/li>\n<li>Committed to meeting the needs of Londoners<\/li>\n<li>Manages partner organisations\u2019 and Londoners\u2019 expectations by anticipating and influencing changing priorities<\/li>\n<li>Instils a culture that encourages staff to think about meeting Londoners\u2019 needs first<\/li>\n<li>Builds the confidence of staff, partner organisations and Londoners by ensuring the delivery of quality work<\/li>\n<\/ul>\n<p><strong>Responding to Pressure and Change<\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Demonstrates resilience in the face of challenge from staff, media and partner organisations<\/li>\n<li>Shows positivity in the face of external pressure, minimising negative impact<\/li>\n<li>Drives a culture of continuous improvement<\/li>\n<li>Sets the direction for organisational development and ensures effective communication of change initiatives<\/li>\n<\/ul>\n<p><strong>Decision Making<\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Makes difficult decisions for the long-term benefit of the organisation<\/li>\n<li>Presents and instils confidence in strategic decision-making<\/li>\n<li>Consults stakeholders early in critical organisation-wide decisions<\/li>\n<li>Accepts and promotes accountability for the decision making<\/li>\n<li>Ensures the organisation balances effective risk management with the need for timely actions<\/li>\n<\/ul>\n<p><strong>Strategic Thinking<\/strong><\/p>\n<p><u>Level 4 indicators of effective performance<\/u><\/p>\n<ul>\n<li>Develops a positive and compelling vision of London\u2019s future potential, demonstrating confidence in the strategic direction<\/li>\n<li>Translates an understanding of the complex and diverse threats and issues facing London into positive action<\/li>\n<li>Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities<\/li>\n<li>Sets organisational priorities by identifying where time and investment is needed most<\/li>\n<li>Generates and leads strategic initiatives that reflects the GLA and London Council\u2019s position as regional authorities<\/li>\n<\/ul>\n<p><em>Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.<\/em><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":254,"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/pages\/17\/revisions\/254"}],"wp:attachment":[{"href":"https:\/\/ma-appointments.co.uk\/gla\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}