Web Analytics

WELCOME MESSAGE FROM J.P. MARKS, CHIEF EXECUTIVE and FIRST PERMANENT SECRETARY, HMRC

Click to view video

Welcome Message from John Hayes, Chief Commercial Officer

John Hayes COO

Thank you for your interest in this role in HMRC. We don’t think of ourselves simply as an administrator of taxes as the (£850bn) revenues collected powers the UK public services making HMRC one of the largest multinational corporations. Every additional £1 we secure – whether through commercial savings or counter evasion measures, for example – is another £1 that can be spent on essential public services.

This is an exciting time to join the Department as we undertake a programme of radical transformation following the recent spending review settlement with focus on wholesale transformation of the IT estate to be digital first and AI enabled creating a future proof UK tax administration. The HMRC IT landscape is one of the most complex and can be likened to many in the financial services albeit on a scale where every UK citizen is a customer many times over.

This role sits within the Commercial senior leadership team and is accountable for all commercial activity delivered relating to HMRC’s IT infrastructure including data centres, cloud providers and a number of high profile transformation projects. The environment is fast moving, often complex and extremely diverse, which will require the successful candidate to ensure HMRC stays abreast of best practices and market developments to continually deliver value for its customers.

You will lead a key area within HMRC and a developing Government Commercial Function. You will lead a team of 18 commercial professionals and will need to enjoy working collaboratively with the rest of the Commercial Directorate senior leadership team, our key customers and wider government to develop right across the commercial lifecycle. The right commercial capability will help HMRC to be more successful now and in the future so there couldn’t be a more exciting time to join us!