The Deputy Director Pre-Award IT Infrastructure is a senior leadership role within HMRC Commercial Team, reporting to the Chief Commercial Officer. This leadership post is critical in the development of Category Management and innovative Sourcing across HMRC and ensuring the optimisation of both resources and spend under IT Infrastructure categories. The role scope covers the full spectrum of define, procure, and manage functional competencies, across a portfolio of over 200 Bronze, Silver, and Gold contracts, with an annual spend of more than £4bn.
The IT Infrastructure team is responsible for managing all the infrastructure, components, and services that support the extensive HMRC IT Estate. This includes the primary platforms used for tax collection, as well as systems that support non-customer-facing functions such as Finance and HR. The IT Infrastructure services range from off-the-shelf commodity solutions tailored to HMRC’s specific requirements to bespoke platforms and services designed exclusively for HMRC.
You will lead a team of approximately 18 – with line management responsibility for 4 Commercial Specialists including Category and Sourcing experts. In this role, you will engage staff within your reporting line to help create a valued, respected, and motivated team. You will provide deep sector, category, and market insight, and develop customer relationships to help build a forecast of demand for commercial services. Additionally, you will work collaboratively with commercial colleagues to plan and execute the related commercial work. Ensuring appropriate category insight is provided to support sourcing activity is essential, as is maintaining a robust and accurate pipeline of anticipated spend.
As Deputy Director Pre-Award IT Infrastructure, you will lead, motivate, and develop a team of approximately 18 commercial professionals, giving clear direction and support, embedding a can-do attitude and a culture of agile resourcing gearing the workforce to areas of greatest commercial opportunities and risks. Resilience and trust in your own judgement are key factors in being successful.
You will play a major role in delivering HMRC’s commercial strategy, helping to simplify and modernise commercial activity and the department itself, as well as adding value through providing valuable insights and commercial strategy to support HMRC’s goals.
You will be designing and implementing the commercial frameworks, outsourcing policies, and supplier relationships to deliver the desired commercial outcomes across HMRC. Ensuring the timely and effective delivery of priority procurements, you will successfully deliver business commercial outcomes and savings, meeting both cost avoidable and cashable savings targets across the directorate.
You will develop effective strategic and operational approaches for promoting innovation and value for money across the function. By improving delivery within designated categories through rigorous and strong leadership, you will support the business’s strategic outcomes and help establish and continue to embed Category Management practices.
Stakeholder and supplier management responsibility is also critical, especially the ability to influence across a wide set of views. The post works directly with internal and external stakeholders and has high visibility and impact across HMRC and Government. Internally, you will also act as a trusted advisor and Business Partner to designated areas of HMRC, delivering a value adding Commercial Customer Service
You will maintain a strong understanding and management of all key risks (operational, tactical, and strategic) to ensure they are effectively identified, reported, and addressed at team and Directorate levels. Finally, you will help make the Commercial Directorate a great place to work by delivering Inclusion and Identity priorities and working to increase our engagement scores.
Interviews will be in person at 100 Parliament Street London SW1A 2BQ.
Please note there will be a presentation required at the final interviews.
The successful candidate will:
- Be amongst the most senior members of the Government Commercial Function and play a role in the broader commercial reform programme led by the Government Chief Commercial Officer;
- Play a key leadership and change management role in developing a strong commercial function for the HMRC and across government.